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*Traductions Anglais-Francais, Francais-Anglais, Italien-Anglais, Hollandais-Anglais *Cours de Yoga (FR ou ANG) *QA Testing *Service Clients
code HL-IL-201108-352 sur israel.enligne-int.com vers international

israel.enligne-int.com : cvs

* QA Tester, Marketing Coordinator, The Nation Traffic, Tel Aviv * Marketing Coordinator, Serono International SA, Geneva * Tour Operator Assistant, Frantour, Geneva * Call-center & Customer Service Supervisor, PFSWeb for IBM, Maastricht * Freight and Transport Planner, Roberts Europe, Beek

MME Hi... L...

...

NEVE MONOSON Il

Dans les secteurs d'activités suivants:
Casino et Jeux sur internet; Industrie Pharmaceutique; Hardware; Tourisme.

Domaines de compétences:
Marketing, Service Clients, QA

Directions concernées par les interventions:
Direction Marketing Direction Qualité Direction communication

Types d'interventions:
QA Tester, Employee Marketing, Responsable de Call-center

Formations suivies:
Presentation Skills, LDL, Geneva
Developing Your Personal Influence, LDL, Geneva
Effective Business Skills for Assistants, Serono, Geneva

Etudes:
Management de Projet (CEFCO)
Ecole de Tourisme (IATA)
College Calvin


Présentation

Curriculum Vitae

Education
2003-2004 Project Management, CEFCO, Geneva
1993 Tourism school (IATA diploma), Ecole Migros, Geneva
1988-1992 Collège Calvin and Claparède, Geneva


Training
2004 Presentation Skills, LDL, Geneva
2002 Developing Your Personal Influence, LDL, Geneva
2001 Effective Business Skills for Assistants, Serono, Geneva


Languages
French: mother tongue Italian: second mother tongue English: fluent Hebrew: fluent
Dutch: excellent German: average

Computer skills
Excellent knowledge of Word, Power Point, Excel, Lotus Notes.


Professional Experience

April 2007 – December 2009
QA Tester, MarketingCoordinator,The Nation Traffic, Tel Aviv
- Coordination of design, content and functionalities of a new system platform
- QA testing of upgrade versions
- Content upload
- Translations, editing, content writing

October 2005 – March 2007
Preparation of Aliyah (Ulpan Ivrit and temporary job in Switzerland as a Communication Assistant at SICPA).

September 2001- October 2005
MarketingCoordinator,Serono International SA, Geneva, Switzerland
- Contribution to product launches, including positioning workshops, registration processes, branding development and implementation, marketing planning
- Planning and leading of international marketing events (congresses, symposia, social events): definition of objectives, deliverables and budget; planning of activities; liaison with sponsors, medical directors, health authorities, agencies and suppliers; development of promotional material; organization and lead of internal meetings; presentation of the project and briefing of the booth staff
- Development of marketing material, for internal and external use
- Development of a fellowship program (visual identity and promotional materials)
- Budgeting & budget tracking, logistical organization of meetings, administrative support

2001
Tour Operator Assistant, Frantour, Geneva, Switzerland
- Search for new suppliers & negotiations
- Compilation and editing of contracts
- Writing and editing

2000-2001
Travel around the world.

1997-2000
Call-center & Customer Service Supervisor, PFSWeb for IBM, Maastricht,
The Netherlands
- Supervision of communications between the call-center and European IBM wholesalers
- Definition and monitoring of the team's performance
- Interviews and training of staff
- Coordination of procedures with other departments
- Weekly activity report

1996-1997
Freight and Transport Planner, Roberts Europe, The Netherlands
- Organization and follow-up of tailored transports within Europe
- Negotiations of contracts with suppliers and clients
- Translation of promotional material

Divers

Formations animées:

Outils informatiques maîtrisés:
Tous les programmes informatiques usuels.


Langues: Fr En It

Quelques références:
The Nation Traffic (Israel), Serono International SA (Suisse), PFS WEB - IBM (Hollande)

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